Rental Housing Tribunal

What is Rental Housing Tribunal

The rental housing Tribunal is a quasi-judicial body established in term of the rental housing Act .50 of 1999 as amended .It aim to provide accessible mechanism to landlord & tenants to resolve their dispute speedily and protect both landlord and tenant against unfair practices and exploitations.

Its Objectives are:
  • To lay down general principles governing conflict resolution in the rental housing sector.
  • Provide for the facilitation of sound relations between tenants and landlords.
  • Provide for legal mechanisms to protect the rights of tenants and landlords against illegal actions by the other party by affording speedy means of redress at minimum cost to the parties.
The role of the Tribunal is:
  • To lay down general principles governing conflict resolution in the rental housing sector.
  • Provide advise to disputing parties on reaching solutions to problems relating to residential dwellings through mediation.
  • Should a mediation fail the matter will be referred to the tribunal for adjudication.
  • The tribunal may make a ruling as to costs as may be just and equitable.
  • The tribunal does not have jurisdiction to hear applications for eviction, but can interdict an illegal eviction.
  • Issuing of referral letters to appropriate authorities where jurisdiction lacks.
Types of unfair practise which amongst others may relate to:
  • Non payment of rent
  • Damage to property
  • Non payment of municipal services
  • Unreasonable notice to vacate rented property
  • Intimidation / harassment / discrimination
  • Non refund of key deposit
  • Nuisances
  • Unlawful evictions
  • Changing of locks/ lock out
  • Electricity and water cut-off
  • Non maintenance of rented property
  • Exorbitant rent and unfair rental increase
  • Leases that are not in compliance with the law
  • And any other matter relating to rental that may constitute an unfair practice
Advantages of using the Tribunal are
  • Short turn-around-times
  • Minimal cost
  • User friendly system
  • Employs experts in the field
  • Legal representation unnecessary but optional

Complaint Form for Rental Housing Tribunal

Contact details

Patrique Seleke Mmapitse Seate
Tel: 018 388 5531
Fax: 086 513 1858
Tel: 018 388 5529

Mmathapelo Mosadi
Tel: 018 388 5530

Hon. Mmoloki Cwaile
MEC for Cooperative Governance, Human Settlements and Traditional Affairs

Mr. Phihadu Ephraim Motoko
HOD: Cooperative Governance and Traditional Affairs